The famous instant messaging application, Messenger is undoubtedly one of the most widely used social media applications out there.
The app has an alert program that notifies users of new messages, but recently many of them have encountered a new issue. They receive a red notification, but cannot find the unread or new messages.
In this post, we will walk you through the topic of how to get rid of red notification on Messenger and why it occurs with many key things you should know!
Why Does Messenger Show Red Notification? What Does it Mean?
As we’ve mentioned the red notification on Messenger indicates unread messages on your chat. A number of factors, though, could trigger this problem if you get red notifications, but cannot locate the unread messages.
Here are the two possible reasons:
- If there is some technical glitch in the Messenger application.
- If you haven’t updated your Messenger application for a while.
How to Get Rid of Red Notification on Messenger: Step-By-Step
You can use the following methods to get rid of the red notification on Messenger:
Method 1: Mark As Read
If you want to get rid of the red notification, you can find an unread message and simply mark it as read.
Mark as Read on Messenger Mobile Application
If you’re using a mobile device, follow the steps to mark an unread message on Messenger as read:
Step 1: Launch the Messenger application on your mobile device, and find the unread chat.
Step 2: After searching for the chat open it or long press on it to bring up the popup.
Step 3: Now, tap on the option, ‘Mark as Read’.
Mark as Read on Messenger Browser Version
If you’re using a browser version of the Messenger app, follow the steps to mark an unread message on Messenger as read:
Step 1: Open your browser (any) and launch the Messenger application.
Step 2: Search for the unread message and place your cursor over the chat.
Step 3: Tap on the three-dot icon and select ‘Mark as Read’.
Method 2: Turn Off Notifications
If you don’t want to receive red notifications on the Messenger application, you can disable it with the following steps:
Step 1: Launch the Messenger application and go to your profile photo or tap on the three-line icon.
Step 2: Next, press on the Gear icon and search for the option for ‘Notifications & Sound’ and tap on it.
Step 3: Hit the option ‘On’ to the selected duration and tap on ‘Ok’.
Step 4: Turn ‘Notifications’ off after selecting ‘Manage Notification’ from the menu.
Method 3: By Using Messenger Browser
If you think that there is an issue with the Messenger mobile application try switching to the browser version and see if that resolves the red notification error.
Method 4: Try Updating Messenger App
If you still having the same issue, you might think about updating the Messenger app. Open the Play Store or App Store on your device and try updating the app.
Method 5: Restart Messenger App
Restarting the Messenger application is one of the best and easiest ways to get rid of the red notification issue. Restart it and then open it and check whether the red notification goes away.
Although the red notification on Messenger may be annoying, using the steps and methods outlined above is the easiest way to get rid of it. If you are unable to find the unread messages that cause the red notification error, you can mark an unread message as read, turn off notifications, try switching to the Messenger browser, or restart the app.