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Fix VIP Mail Folder Empty or Containing Wrong Emails On Your iPhone: iOS 17

Following the iOS 17 update, numerous users of iPhone 13/14 Pro have experienced issues with their VIP mail folder. This problem emerges when they delete a contact from the VIP list, resulting in the complete emptiness of the VIP folder, causing the loss of all VIP emails. Some individuals have also reported that the VIP mail folder contains non-VIP emails.

This issue appears to impact various iPhone models running iOS 17. Apple’s support team acknowledges the problem and is actively working on a resolution. Even with the latest iOS 17.0.3 update, the disappearance of VIP emails remains a persisting issue, necessitating users to await a fix from Apple.

VIP Mail Folder Empty on iOS 17: iPhone 14 Pro Max – How To Fix It?

To address the VIP mail folder issue on iOS 17 for the iPhone 14 Pro Max, a lasting solution hinges on forthcoming iOS updates from Apple. In the meantime, there are interim remedies to explore. One such approach involves uninstalling the Mail app from your iPhone and then reinstalling it from the App Store. This action can recover your missing VIP emails, although it’s worth noting that the problem may resurface at a later time.

An alternative workaround involves the reinstallation of the Gmail app, a method that has demonstrated efficacy for certain users. By removing and subsequently adding the Gmail app, it appears to offer a temporary resolution to the VIP mail disappearance dilemma. Nevertheless, it’s crucial to be aware that if you remove a VIP email, it will result in the entire VIP mailbox becoming empty. Many iPhone users grappling with this issue have discovered these temporary fixes to be of assistance.


To sum up, the VIP mail folder issues on iOS 17 for iPhone 14 Pro Max are well-recognized, with a long-term solution expected in forthcoming iOS updates from Apple. While waiting for the official fix, users can turn to interim solutions like reinstalling the Mail app or, in certain cases, the Gmail app to address the problem. However, it’s imperative to be cautious, as these remedies may only offer temporary relief. Apple’s acknowledgment of the issue demonstrates its commitment to resolution, instilling optimism for a more dependable VIP mail experience in the near future.

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